No fine print traps

Refund Policy

UNWIZE · LAST UPDATED 8 OCTOBER 2026

1. The short version

Try the free mocks first. If a paid plan still isn’t right for you, we’ll refund in full within 7 days of purchase, provided you’ve attempted 3 tests or fewer.

2. What qualifies

• You request the refund within 7 days of the purchase date.
• You’ve attempted 3 or fewer tests under the plan.
• The request comes from the email address tied to the account.

3. What doesn’t

• Requests after 7 days.
• Accounts that have attempted more than 3 tests (progress and analytics are delivered instantly and in full).
• Chargebacks filed before contacting us — email first; we’re reasonable people.

4. How to ask

Email hello@unwize.in from your account email with the subject “Refund” and your order ID (visible on your profile → purchase history). We’ll reply within 2 working days.

5. How you get paid

Refunds are processed back to the original payment method via Razorpay and typically land in 5–7 working days, depending on your bank. If the original method is closed, we’ll work out an alternative with you.

6. After a refund

Your account stays active at the free tier, and all plan-locked content is locked again. Your attempt history and analytics remain visible to you.

7. Duplicate or failed payments

If you were charged twice or a payment succeeded but access didn’t unlock, that refund is automatic once you write in — no conditions, no questions.